IT Support Technician Apprentice
- Hiring Organisation
- IT AUXILIUM LTD
- Location
- Station Way, Basildon, England, United Kingdom. Duke Street, Chelmsford, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,550 a year
customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote based, you will occasionally be required to visit customer sites across the East … remote support tools Logging, updating and managing support tickets through the service desk system Diagnosing and resolving common hardware, software and connectivity issues Microsoft Cloud & Identity: Supporting Microsoft 365 environments including user administration and troubleshooting Managing user accounts and permissions via Entra ID Hardware & Infrastructure: Building ...