IT Help Desk Support Specialist Apprentice
- Hiring Organisation
- BROAD ACCESS SERVICES LTD
- Location
- Limes Lane, Warrington, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure … Entra ID) Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. ...