26 to 45 of 45 Apprenticeship Microsoft 365 Jobs

Skills and Knowledge: Strong focus on customer service, and going above and beyond for customers Ability to fact find and troubleshoot difficult technical server and workstation issues Microsoft Office365 technical knowledge and experience Microsoft Windows Server technical knowledge and experience Motivated to self-learn, in work time and in personal time Your Training with Baltic Apprenticeships This Level More ❯

hands-on experience, develop essential IT skills, and grow within a company that values innovation, reliability, and professional development. A Typical Day in the Job: Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and … recognition program Desired Qualities, Skills and Knowledge: A genuine interest in IT and technology Good communication and problem-solving skills Willingness to learn and take initiative Basic understanding of Microsoft Office and Windows Strong written and verbal communication skills Ability to work independently and as part of a team Good organisational skills and attention to detail Grade 5 in More ❯

based, working with the team, however, there will also be visits to client London offices from time to time Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting and deployment DNS management AzureAD and Active More ❯

edge security and surveillance solutions across the UK. This apprenticeship is your chance to gain hands-on experience, develop essential IT skills, and grow. Role Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

and configuring laptops to customer specifications. Applying Security updates to Windows servers, updating software drivers, and firmware versions. Gaining exposure to a wide range of cloud technologies such as Microsoft 365, Azure , and other SaaS based Applications Utilising tools like N-Able , Powershell, and Intune to trouble shoot issues, deploy updates and automate tasks. Youll work alongside More ❯

documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time More ❯

As IT Support Apprentice you'll provide first-line support, maintain IT systems, assist with hardware and software setups. Using a wide range of technologies, including Microsoft 365, device management, and cybersecurity tools, while developing essential skills and knowledge to build a successful career in IT. Role Respond promptly to incoming support requests and aim to resolve More ❯

experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use More ❯

tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies, particularly More ❯

the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your More ❯

hardware and software issues Help manage the IT asset register and equipment logs Support staff and students with password resets and account setups Shadow and assist in administering Office 365 and Google Workspace Help maintain photocopiers and AV equipment Participate in maintenance tasks during school holidays Respond to IT support requests under supervision and escalate when needed Contribute More ❯

IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of quality and performance. Testing and More ❯

an organization that truly makes a difference, we encourage you to apply! A Typical Day in the Job: Providing essential IT support: Responding to IT issues via phone, email, Microsoft Teams, and face-to-face, escalating to our external 3rd line support (Myson Pages) when needed, and logging all issues in our TopDesk ticketing system. Managing user security: Handling … like new PCs, monitors, switches, and Wi-Fi devices, as well as troubleshooting and fixing broken components. Software installation and updates: Deploying and configuring a variety of software, including Microsoft 365 applications, Adobe products, and internal inventory management systems, and applying regular service patches and updates. Interpreting technical information: Learning to read and apply complex technical documentation More ❯

our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Using the telephone to answer incoming support calls Hands on repairing hardware Resolving issues in office 365 Providing support remotely Configuring new devices and processing new starter requests Involvement in password resets and anti-virus configuration Networking installation and monitoring Laptop and computer repairs and More ❯

values innovation, integrity, and continuous learning all within a collaborative and supportive environment. A Typical Day in the Job: Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms. Collaborating with second-line support on complex troubleshooting and issue resolution. Diagnosing and resolving basic network connectivity issues, escalating where needed. Assisting with More ❯

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Creative Initiative PC Architecture Microsoft Desktop Apps Microsoft OS and O365 Self-motivated Confident and self-reliant Positive attitude Accurate data recording Honest and Respectful Caring Qualifications English Language GCSE, grade 4 (C) (Essential) Maths GCSE, grade 4 (C) (Essential) ICT More ❯

systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider teams to resolve … security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration … Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week 37.5 hours per week, Monday to Friday, shifts between 8.00am - 6.00pm. Expected Duration More ❯

prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals (AZ-900) CompTIA IT Fundamentals+ Certiport IT Specialist Networking Microsoft Certified Azure Administrator Associate (AZ-104) Key areas covered are: Support Technician Maintenance or repair … Start Date Thursday, 18th September 2025 Desired Skills Team player Good people skills Professional attitude Patience and understanding Ability to diagnose problems Analyse problems Microsoft environment Office 365 and Apple Systems Open mindset and resourceful Qualifications 5 GCSE's including English and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential) About the Employer MILL More ❯

Skills and Knowledge: A Grade C/4 in GCSE Maths and Grade 5/C in English is required for the role IT Qualification or Experience in office 365/Cisco Experience in customer service or technical support (e.g. part-time, volunteering, or school-based roles). Knowledge of Office 365, Active Directory, or Cisco More ❯