8 of 8 Apprenticeship Microsoft Office Jobs

recognised IT qualification. Role ServiceNow Helpdesk First-line Support for UK IT Department Monitor the UK ServiceDesk Troubleshoot, diagnose and escalation of faults Microsoft Windows Client Deploy, Install Configure Windows 11 via SCCM Maintain & Update Windows Support Local Users with supervision and training Hardware Support & Installation (printers, projectors...) Monitor … Windows Defender Anti-Virus Microsoft Windows Server Local Active Directory User and Computer Management: - Request New Users - Manage AD Permissions Print Server Management DHCP Server Management File Server Management Microsoft Office Support Microsoft Office O365 Applications Installation, Updating and Deployment using SSCM Troubleshooting ...

troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads … Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup ...

remote support tools Build and upgrade computers, set up printers, and help maintain office equipment Install and update software such as Windows, Microsoft Office, and other business applications Assist with setting up and fixing internet connections, Wi-Fi, and other network devices Learn about cloud … services (such as Microsoft Azure) and use simple scripts to make everyday IT tasks easier Training As an IT Support Technician Apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk ...

that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. Microsoft Office Specialist: Excel Associate Data and Visualisation using SAS® Data Analysis and Statistics SQL and Data Modelling Exploring Data Science using Python ...

requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries - Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed ...

Looking for challenges and solutions Promotes customer service Can do’ attitude Sense of humour Technical Skills - An awareness of: IT hardware Windows operating systems Microsoft Office Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship ...

31st January 2026 Start Date Monday, 9th February 2026 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/ ...

Developing skills on a range of digital business systems, such as customer and stock management, reporting, booking, support ticket and payment management Using the Microsoft Office suite and our internal systems to produce and record accurate documentation of client processes and developments through meeting reports, spreadsheets ...