3 of 3 Apprenticeship Software Deployment Jobs

formal training and certification. Tasks With supervision and ongoing coaching, you will: Handle incoming support tickets and learn how to triage common issues (hardware, software, login problems). Assist in basic troubleshooting for Windows 11 and Microsoft 365 applications. Learn how to support Active Directory and Azure AD login … flow, quarantined emails, and learn how to educate users on phishing and email safety. Help create user accounts and mailboxes, and become familiar with software deployment tools. Perform basic network and hardware checks with guidance. Log and update tickets with clear, simple notes, following company processes. Contribute ...

infrastructure, networking, or systems support. Role First-line technical support: Respond to helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network … procedures. Assist with user access controls and permissions. Help maintain antivirus, endpoint protection and patch updates. Understand GDPR and data protection best practices. Hardware & software deployment: Set up laptops, desktops, and mobile devices. Install operating systems and approved applications. Maintain asset registers and inventory systems. Support onboarding ...

macOS environments, including user accounts and permissions Assist with network troubleshooting, including wired and wireless issues Maintain IT asset inventory and documentation Assist with software deployment, updates and patch management Support Office 365 cloud services Audio Visual (A/V) & Media Technology Maintain and support A/ ...