2 of 2 Apprenticeship Software Deployment Jobs

with AV support when required, especially during school events. Role End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system. Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised. Hardware management: Ensure the availability and proper functioning of key … audio-visual equipment for school events and activities. General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages. Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members. Other duties: Undertake any other duties More ❯

to start a career in IT, offering hands-on experience while working towards a recognised qualification. You’ll assist in providing technical support to end-users, maintaining hardware and software systems, and helping resolve IT issues across the organisation. Role We are offering an exciting opportunity for a driven and enthusiastic individual to begin their career in IT as … a wide range of technical tasks, including assisting with the setup and maintenance of hardware such as desktops, laptops, printers, and mobile devices. They will help install and configure software, support users with troubleshooting issues, and contribute to the day-to-day running of the service desk. Over time, they will gain experience in managing user accounts, working with … and take ownership of tasks under the guidance of experienced technicians. Duties and key responsibilities: Provide first-line technical support via phone, email, and in person. Troubleshoot hardware and software issues logged by end-users. Log and track support requests using the service desk ticketing system. Create and support Microsoft 365 user accounts. Image and provision new desktops, laptops More ❯