Customer Care Manager
- Location
- Aberdeen City, Scotland, United Kingdom
evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with … business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team to deliver outstanding customer experiences.If you're passionate about leading with purpose, building strong teams, and driving service excellence, we'd love to hear from you.*Main Duties include (but are not limited ...