1 to 2 of 2 Risk Management Jobs in Aberdeen with Remote Work Options

Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword … a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement with Customers and the appropriate stakeholders to gain a thorough … possible improve upon Swords service performance targets in terms of revenue, profitability, longevity of service and overall financial performance of the service Manage operational risk for each client Maintain long-term customer relationship, developing into a trusted advisor and partner through high levels of customer engagement Customer experience is more »

About Verlume With a track record of firsts, Verlume is a leader in world-class intelligent energy management and storage technologies for the decarbonisation of the energy sector. At Verlume, we are continually delivering novel solutions that are as ground-breaking as they are practical, combining creativity and innovation … Degree qualified or equivalent experience in Engineering or a related field. Proven experience in a systems role or related engineering position. Strong background in risk management, requirements engineering, and systems integration. Experience of industry standards such as ISO 15288 and INCOSE best practices. Passionate about the energy transition. more »