Performance Manager / Service Delivery Manager
- Hiring Organisation
- AWD Online
- Location
- Aberdeen, Aberdeenshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
service delivery, ensuring performance targets, quality standards, and contractual requirements are consistently achieved. You will support Team Leaders, strengthen operational processes, and drive continuous improvement. The Service Delivery and Performance Manager will play a key role in performance reporting, quality assurance, and stakeholder engagement, acting as an escalation point … maintaining consistent QA frameworks across services Management Support: Providing line management, coaching, and development support to Team Leaders Process Improvement: Driving continuous improvement across service delivery and reporting processes Risk Management: Identifying operational risks early and supporting effective resolution Stakeholder Reporting: Producing accurate reports ...