3rd Line Engineer - MSP
- Hiring Organisation
- PLANET RECRUITMENT SERVICES LTD
- Location
- Abingdon, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £44,000 per annum
specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that ...