2 of 2 Remote Support Engineer Jobs in Abingdon

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd … line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with More ❯

To maintain our growth, we believe in hiring strong technical talent and then supporting that talent to grow with us. Right now, we are looking for an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. The Person … by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels. As part of a growing team, the successful Support Engineer will need to be self-motivated, highly organised, and able to multitask and prioritise. Ideally, you will have experience with the technologies listed below, but a desire … and non-technical users spread around the world, with your focus on UK and European customers. They mostly use cloud-hosted solutions with some on-premises and require remote support for all of their questions and issues. This Support Engineer role will support all aspects of system use and will involve complex problem-solving, issue replication More ❯