1 of 1 Security Monitoring Jobs in Addlestone

suppliers and technical teams to support reliable day-to-day IT service delivery, including effective handover, documentation, knowledge sharing and continuous service improvement. Of monitoring operational service information, including ticket trends, service desk performance, recurring incidents, operational metrics, alerts and security-related issues, using this information to identify … risks, support proactive service improvement and coordinate appropriate escalation, including to suppliers, technical specialists or SOC/security monitoring functions where required. We require someone that: Has a good understanding of IT service management practices, including incident, request, change and problem management, using ITIL-based or equivalent service ...