Service Management Lead (DV Cleared) Service Management Lead (DV Cleared)
- Hiring Organisation
- Sanderson Recruitment
- Location
- Aldershot, Hampshire, United Kingdom
- Salary
- £ 45 K
operational, technical and business readiness activities are completed, documented and approved before go-live.You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one.This … support requirements are documented, agreed and approved.Provide clear readiness recommendations to senior stakeholders and governance forums.Knowledge & DocumentationEnsure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained.Coordinate knowledge-transfer sessions between project/delivery and operational support teams.Ensure Service Desk and resolver groups have ...