4 of 4 Microsoft Jobs in Alfreton

escalation Document support issues and solutions for knowledge base purposes Requirements: Previous experience in a 1st or 2nd line IT support role Strong knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, networking fundamentals (DNS, DHCP, TCP/IP), and remote support tools Excellent communication and problem-solving skills A proactive and customer-focused approach Full More ❯

at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Good attention to detail and accuracy in handling data. Willingness to learn new software, including Business Micros Evo. Basic skills in Microsoft Excel and an interest in working with numbers. Good organisational skills and the ability to manage your time effectively. Willingness to communicate confidently with different departments. Interest in developing More ❯

recording requests. o Provisioning desk and soft phones. Experience and skills required - Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite (Word/Excel/Powerpoint/Visio/Project). Windows Server 2016/2019/2022 Microsoft cloud services o Azure o Entra ID o … Microsoft 365 o Intune o SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print VOIP software solutions (Mitel/Horizon/3CX/8x8 etc) Basic networking experience o Understanding of common network devices: Firewalls, routers, switches, and access points o Cabling: Patching to switches and making cables. Methodical approach to investigating issues using tools such as More ❯

external vendors and IT service providers. Key Requirements 5+ years’ experience in IT operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A … proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking (e.g. CCNA). Microsoft certifications. What’s on Offer? Salary: Up to £45,000 Career progression opportunities within a growing, established company. Great benefits A hands-on role with real responsibility, where you’ll directly influence IT operations and business success. If you are More ❯