1 of 1 Remote Customer Service Jobs in Alnwick

Support internal users with application-related queries and system access. Monitor and maintain network performance and security. Perform regular system backups and disaster recovery tests. Maintain accurate records of service requests, installations, and configurations. Assist with the management of servers, cloud services, and user accounts. Ensure compliance with company IT policies and procedures. Participate in after-hours support on … Strong knowledge of Windows operating systems. Strong knowledge of Microsoft Office 365, Active Directory. Strong understanding of networking concepts (TCP/IP, DNS, DHCP, etc.). Good communication and customer service skills. Ability to work independently and manage time effectively. Willingness to learn and adapt to new technologies. Preferred Proficiency (Optional): Experience with cloud platforms (Azure/Entra More ❯