ITSM Reporting Specialist
- Hiring Organisation
- Danaher Corporation
- Location
- Amersham, Buckinghamshire, UK
- Employment Type
- Full-time
your unique viewpoint matter. Learn about the Danaher Business System which makes everything possible. The ITSM Reporting Specialist is responsible for delivering actionable insights, operational reporting, and executive-level dashboards that enable data-driven decision making across Enterprise Service Management processes. This role serves … Analytics solutions that provide operational, management, and executive visibility into IT service performance. Develop and automate ITSM reporting and KPI frameworks, delivering actionable insights on incident, problem, change, request, knowledge, CMDB, asset, and service catalog performance while reducing - manual reporting effort. Analyze service delivery metrics ...