IT Service Desk Analyst - 12 month FTC
- Hiring Organisation
- Simplyhealth
- Location
- Andover, Hampshire, UK
- Employment Type
- Full-time
About The Role As IT Service Desk Analyst, you'll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You'll be ensuring right-first-time handling, resolutions and an excellent customer experience. You'll work towards meeting agreed SLAs … will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers. Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After ...