Service Desk Lead/ Junior Service Manager
- Hiring Organisation
- Hays Technology
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £42000 - £47000/annum £42,000 - £47,000
experience within an ITIL-focused environment will also be considered.You will monitor service desk performance, review open tickets, identify recurring issues and produce meaningful management information and reporting. Through analysis of service data, you will provide insights that support strategic decision-making and help shape future service models. … business works towards further maturity in its security and governance frameworks, including ISO27001 alignment, you will support the development and maintenance of scalable service management processes capable of supporting future growth and customer requirements. Due to the pace of change across the organisation, we are seeking an individual ...