2 of 2 Remote Applications Support Jobs in Avon

Senior Applications Support Officer Location: Bristol Set-up: Hybrid Working Contract: Interim, 4 months Service Area: IT Operations – Resources Directorate We are assisting a local authority based in the South West who are looking to recruit for an experienced Senior Applications Support Officer to lead a busy Applications Support Team, ensuring … have extensive experience of using and supporting Unit4 Finance system and experience in using the AR (Account Receivable) module of the system is desireable. About the role As Senior Applications Support Officer, you will provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process … studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to More ❯

Our client is urgently looking for a Senior Application Support Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council.They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system ideally … are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports … data to help inform decisions. In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports.This is a hybrid role where you More ❯