6 of 6 Remote/Hybrid Customer Experience Jobs in Avon

Senior Customer Success Manager Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus Location: Remote (Bristol HQ) My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. There is a clear … would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace. The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention ...

Data & Insights Analyst to join a growing organisation in a fully remote role, helping turn complex operational data into clear insights that improve performance, customer experience and business decision making. This is a varied position suited to someone who enjoys getting into the detail of data … with large datasets from multiple sources, identifying trends, developing dashboards and reporting, supporting forecasting and helping the business understand where changes can improve efficiency, customer experience and commercial performance. What you will be doing Analyse large and complex datasets to identify trends, patterns and opportunities for improvement ...

Customer Service Advisor Stratford-upon-Avon | Hybrid Working | Excellent Salary & Benefits Are you ready to take your customer service career to the next level? Do you enjoy building relationships with customers and solving problems We’re working with a growing and forward-thinking business in Stratford-upon-Avon … that is looking for experienced Customer Service Advisors to join their expanding team. This is far more than a traditional customer service role. You’ll be working closely with some of the world’s best-known blue-chip organisations, building strong professional relationships and becoming a trusted point ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … other UK sites may also be required. Key Responsibilities Act as the first point of contact for IT support requests, providing a professional and customer-focused service. Log, prioritise, investigate and resolve incidents and service requests in line with agreed SLAs. Manage support tickets through to resolution, ensuring customers ...

telephone, email, LinkedIn, and face-to-face meetings. Build and develop strong relationships with prospective clients. Deliver engaging software product demonstrations tailored to customer requirements. Manage and develop a healthy sales pipeline using HubSpot CRM. Follow up leads and sales opportunities to maximise conversions. Negotiate commercial terms and successfully … opportunities. Achieve and exceed individual sales and revenue targets. Collaborate with marketing and technical teams to support the sales process and deliver the best customer experience. Develop expert product knowledge to confidently demonstrate software solutions across multiple industries. Requirements Minimum of two years' experience in software sales, SaaS ...