2 of 2 Remote Customer Experience Jobs in Avon

Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯

provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. More ❯