7 of 7 Remote/Hybrid Service Delivery Jobs in Avon

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional travel ...

technical guidance and support to team members and stakeholders. Architect and implement scalable, secure and cost-effective AWS solutions, leveraging PaaS services where appropriate. Service Delivery Oversee the delivery of AWS Native services, including PaaS offerings, ensuring they meet SLAs and performance requirements. Identify and address performance … bottlenecks or issues Monitor and optimise cloud resource utilisation. Self-Service for Customers Enable self-service capabilities for customers to access and utilize AWS Native services efficiently. Create intuitive and user-friendly interfaces for customers to interact with the platform. Provide comprehensive documentation and support resources for customers. ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home … leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service ...

experienced Technical Architect looking to shape innovative digital services and software solutions? We're seeking a Technical Architect to lead the design and delivery of scalable, secure, and user-centric technology solutions. Working closely with multidisciplinary teams, you'll provide architectural leadership from initial concept through to implementation, helping … Role As a Technical Architect, you will: Design solution architectures for complex software and digital services Provide technical leadership and guidance throughout the delivery lifecycle Create and maintain architecture documentation, models, and design artefacts Support development teams in implementing architectural solutions Drive governance activities and ensure compliance with architecture ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations … outcomes for the public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. Key Responsibilities Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. Scope focus of research ...

technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design … deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made Tech. ...