9 of 9 Support Engineer Jobs in Avon

st Line Technical Support Engineer NCC Bristol location on site role 5 days per week Salary & Benefits: £28,321per annum plus 12.5% employer pension, private medical insurance and wider benefits package Closing date: 20 th November we reserve the right to withdraw the advert earlier if required. Introduction: A world-leading engineering company like the NCC needs a … world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function! As a 1 st Line Support Engineer, you'll join a bustling IT function in a world-class facility providing technical support for our IT System. Youll be on your toes managing … a variety of challenges to support the business, so youll need a keen expertise in a range of areas to resolve software and hardware faults, helping users make the most of their devices. Our 1 st line engineers are encouraged to take on 2 nd line technical support tasks as much as possible and develop their knowledge and More ❯

Service Desk, Desktop Support Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktop Support, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktop support and Microsoft application admin. and support. Engagement via Umbrella Company … Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of customer … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st and 2nd line support, this … Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware More ❯

Contact Centre Support Engineer - Nice CXOne- Fully Remote Akkodis are currently partnering with a highly reputable client in the Financial Services on an exciting rollout of a new Cloud based Contact Centre Solution (NICE CXOne). The rollout is in it's deployment phase and the team require someone to join their experienced support team to work … closely with users on adoption and ongoing support and configuration. You will join an established team and work with users across the country on a wide range of issues to ensure there is no break in the level of service they are used to providing. This is a fast-paced role and will provide you with the opportunity to … and gain exposure to different aspects to the system including Outbound Dialler, WebChat and Analytics The successful candidate will have the following experience: - Previous experience working in a Technical Support capacity - At least 6 months' experience supporting the NICE CXOne Platform - Good Telephony/Voice/Contact Centre support experience - Excellent communication skills This is an exciting opportunity More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A … broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their More ❯

First Line Support Location: Bradley Stoke, Bristol (2 days in the Cardiff office) Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk as a First Line Support. Engineer You will be responsible for the day-to-day … st line calls and ticket triage to support end users at the desktop level. You will ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Responsible for the day-to-day 1 st … are kept up to date, being the first point of contact for all users within the business. Contribute to request and incident resolution by way of remote analysis and support to end users at the desktop level, with an emphasis on first time fix before escalating to 2 nd line. Escalate incidents and requests to 2 nd line or More ❯

My global client based in Bristol have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a driving … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

clients, develop winning proposals, hire/manage the growing team and technical lead ILS Engineering activities. Design for Supportability input into the design process Definition of Systems or product support strategies, solutions and plans Definition of Systems Line Replaceable Units (LRUs) and Supportability BOM (SBOM) System or product Reliability modelling, including Failure mode effects and criticality analysis (FMECA), Reliability … Packaging, Handling, Storage, and Transportation solutions Definition of obsolescence strategies Management of product and component obsolescence Work Experience Significant experience in within the Defence sector Experience in the service support of low volume, high value, products and systems in a highly regulated environment Knowledge and experience of applying through-life support standards such as DEF STAN … Mil Std 217F Strong knowledge of MOD support frameworks and their application as a supplier Degree or HND/HNC qualified in electrical or mechanical engineering , or relevant experience in the Defence Industry More ❯