2 of 2 Remote/Hybrid TCP/IP Jobs in Avon

contribute to the internal knowledge base Deliver a professional, customer-focused support experience Technical Skills & Experience Previous experience in a Service Desk / Helpdesk role, ideally within an MSP Strong knowledge of Windows 10 / 11 and Microsoft 365 Basic understanding of Active Directory (user management … group policies) Familiarity with ticketing systems and ITIL-based processes Exposure to networking concepts (DNS, DHCP, TCP / IP) Excellent troubleshooting and communication skills Desirable Skills Experience supporting multiple customers or environments Exposure to Azure / Intune / Exchange Online ...

solutions. Take responsibility for operational issues identification, recording, monitoring, and resolution. Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure / software components. Provide technical and procedural guidance to team members to improve service effectiveness and maintain relevant documentation. Required Skills & Qualifications: Strong Azure administration … Certified Azure Administrator Associate (AZ-104). Systems monitoring and reporting experience. Working knowledge of Microsoft desktop & server operating systems, Microsoft Office, Ethernet, TCP / IP, DHCP, DNS, firewalls, VPN technologies, and wireless networks. Active Directory User and Security administration. Experience with System Centre ...