3 of 3 Remote/Hybrid User Acceptance Testing Jobs in Avon

solution designs, and configuration documentation. Collaborate with technical teams on integrations, data migration, and testing activities. Support user acceptance testing (UAT), training, and go-live activities. Provide ongoing functional support and consultancy to stakeholders. Essential Skills & Experience Extensive knowledge of Oracle E-Business Suite (EBS) . ...

sources (in-house and partner) Maintain the backlog: capture, define and size each item, keep it current, and record a clear business owner and acceptance criteria for every item Prepare prioritisation recommendations for the Head of Systems Procurement, with the evidence needed to decide, and record the decisions made … report variances to the Head of Systems Procurement - (Commercial approval of partner work is not part of this role) Coordinate business testing (UAT) and sign-off before each release goes live Business Change and Embedding Produce and maintain process documentation and SOPs for every change delivered Design and deliver ...

will take each project end to end: gathering requirements with the contact centre and transformation team, configuring flows and routing in Genesys Cloud, running UAT with advisers, checking that codes flow correctly into reporting, and taking changes live. You will work side by side with the in-house Genesys engineer … routing Has delivered contact centre improvements such as callbacks, IVR changes or AI features on Genesys Cloud End to end delivery: requirements, configuration, user testing and go live Confident working with business stakeholders Desirable Genesys speech and text analytics, AI summarisation, outbound campaigns, IVR ID and verification, REST ...