Senior IR Systems Engineer (2nd/3rd Line Helpdesk Support)
Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: