3 of 3 Remote/Hybrid Microsoft Jobs in Aylesbury

request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room … willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline ...

line IT support within a professional services environment. This role is ideal for someone who enjoys problem-solving, user interaction and working across modern Microsoft technologies. What youll be doing: Providing 1st & 2nd line IT support across incidents and service requests Supporting Windows 11, Azure Virtual Desktop, M365, Teams … teams Responding to cyber alerts and completing security control checks Maintaining hardware and software asset records What were looking for: Experience supporting Azure & Microsoft 365 environments Strong customer-facing IT support background Clear communicator with excellent time-management skills Awareness of cyber security and data protection principles ITIL knowledge ...

incidents, trends, and overall security posture. Process Improvement & Automation: Enhance SOC processes, playbooks, and automation capabilities. Skills & Experience Strong experience with SIEM platforms (e.g., Microsoft Sentinel, Sumo Logic) Hands-on experience with EDR/XDR tools (e.g., CrowdStrike, Microsoft Defender) Solid understanding of: Incident response lifecycle Threat detection ...