2 of 2 Remote/Hybrid Microsoft Jobs in Aylesbury

request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room … willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline ...

incidents, trends, and overall security posture. Process Improvement & Automation: Enhance SOC processes, playbooks, and automation capabilities. Skills & Experience Strong experience with SIEM platforms (e.g., Microsoft Sentinel, Sumo Logic) Hands-on experience with EDR/XDR tools (e.g., CrowdStrike, Microsoft Defender) Solid understanding of: Incident response lifecycle Threat detection ...