2 of 2 Remote/Hybrid Microsoft 365 Jobs in Aylesbury

request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers … willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related ...

Microsoft technologies. What youll be doing: Providing 1st & 2nd line IT support across incidents and service requests Supporting Windows 11, Azure Virtual Desktop, M365, Teams and Exchange Managing joiners, movers and leavers Installing and supporting laptops, desktops and meeting room tech Working with third-party IT suppliers … teams Responding to cyber alerts and completing security control checks Maintaining hardware and software asset records What were looking for: Experience supporting Azure & Microsoft 365 environments Strong customer-facing IT support background Clear communicator with excellent time-management skills Awareness of cyber security and data protection principles ...