Platform IT Support Engineer
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- Baldock, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
other technical teams to resolve complex issues. Support Digital Employee Experience initiatives, helping improve the reliability, usability and performance of workplace technology. Essential Skills & Experience Previous experience in a 1st/2nd Line IT Support, Desktop Support, Service Desk or End User Computing role. Strong troubleshooting experience across Windows … ITSM or ticketing system to manage incidents and service requests. Good understanding of basic networking, including Wi-Fi, IP connectivity and troubleshooting. Strong communication and customer service skills, with the ability to support users at all levels. A proactive approach to problem-solving, with the ability to take ownership ...