Head of Support
Banbury, Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NonStop Consulting Ltd
workflows and SLAs, including automation, integrations and reporting Driving continuous improvement and proactive customer support across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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