1 of 1 Remote/Hybrid Customer Service Jobs in Basildon

diverse client base. 🔍 The Role You will be responsible for providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities Provide … line support across desktop, server, and network environments Manage and resolve incidents and service requests in line with SLAs Troubleshoot complex technical issues and escalations Support Office 365 and Azure environments Work closely with internal teams and escalate where required Contribute to continuous improvement and technical documentation ✅ Key Skills ...