Security Helpdesk Team Leader
- Location
- Basildon, England, United Kingdom
response is consistent regardless of who is on shift. Build and maintain security baselines and configuration standards for the technologies Arc supports, including Microsoft 365, Entra ID and endpoint security, so clients are held to a consistent, auditable standard. Create and keep current the documentation that underpins the helpdesk … acting as a senior member of, a security helpdesk, SOC or security operations function, ideally within an MSP. Strong hands‐on knowledge of Microsoft 365 security tooling, including Defender, Entra ID and Purview. Experience building or substantially improving processes, documentation and standards, not just following ones already in place. ...