6 of 6 Remote ITIL Jobs in Basingstoke

will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance More ❯

initiative. You will also have a strong ethos on change control and service introduction. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Azure Fundamentals (AZ-900) - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance related bonus based More ❯

security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service delivery through ITIL-aligned practices, KPIs, and SLAs. Drive automation and self-service capabilities for common support tasks to improve efficiency and user experience. Collaborate with the CTO and technology leaders to align More ❯

Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5/V5.5 Desirable - or willing to learn - ITIL Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you More ❯

architecture, and coding. Collaborate with project managers to deliver projects on time and to spec. Drive innovation through automation, performance optimisation, and continuous improvement. Manage service transitions and support ITIL process improvements. Act as Incident Manager during critical events and provide expert-level support. What we're looking for: We're looking for someone with a strong technical foundation and … additional qualifications or experience, that's a big plus. These aren't essential, but they'll help you hit the ground running. Project management certifications (APM, Prince2, Agile). ITIL Foundation or Practitioner certifications. Experience in database design and supporting line-of-business applications. Why join us? At Basingstoke and Deane Borough Council, we're proud of our innovative, inclusive More ❯

LAN, WAN, WLAN, VPN, firewalls, and intrusion prevention systems Maintain and support Cisco, HP, and Check Point hardware/software Respond to service requests and incidents in line with ITIL processes Monitor and enhance network security controls including web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support firewall … Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or Palo Alto firewalls Desirable: Certifications such as CCNA, CCNP, CISSP, or equivalent Experience with Citrix load balancing and Microsoft … Azure networking Knowledge of WAF technologies ITIL Foundation certification More ❯