2 of 2 Remote/Hybrid Root Cause Analysis Jobs in Basingstoke

prioritisation. Proactively identify and investigate emerging technology issues, coordinating Engineering, Service and other relevant teams where action is required and supporting incident and root cause analysis. Partner across Engineering, Product, Service Management, Data, Digital Trading and Roadside Operations to ensure technology insight informs prioritisation, resilience and continuous improvement. … Develop and continuously improve our technology performance capability, including monitoring, dashboards, analysis, alerting and opportunities for greater automation. What You’ll Bring Significant experience working within complex technology environments supporting high volume, customer facing digital services. Strong understanding of technology monitoring, observability, system performance and operational insight, with experience ...

they elevate to a significant hierarchical level. Work with the Major Incident Manager (MIM) on incident and major incident handling, governance and communication. Review Root Cause Analysis (RCA) reports and Major Incident Reviews. Ensure correct escalation paths, stakeholder communications, and post-incident governance are followed. Continual Service ...