Head of Service Delivery Basingstoke/Hybrid £80,000 - £110,000
Basingstoke, Hampshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Opus Recruitment Solutions Ltd
Overview Head of Service Delivery Basingstoke/Hybrid £80,000 - £110,000 Customer Success Delivery Leadership Fintech SaaS Agile PMO Implementation Strategy Growth Culture Builder Are you the kind of leader who thrives in high-growth environments? Do you know how to scale delivery teams while keeping customers genuinely happy? I'm working with a fast … scaling fintech that's transforming how enterprise clients manage cash and payments. They're on the hunt for a Head of Delivery to lead the post-sale customer journey, from onboarding and implementation to support and long-term success. You'll be owning the full delivery lifecycle, managing teams across Customer Success, PMO, Implementation, and Support. This is … a strategic leadership role where you'll shape delivery frameworks, drive customer retention, and build scalable processes that actually work. You'll be joining a tight-knit leadership team and playing a key role in defining how the business grows. Think: high autonomy, high impact, and a culture that values pragmatism over process for process's sake. What you More ❯
Employment Type: Permanent
Salary: GBP 80,000 - 110,000 Annual
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