Service Desk Engineer
- Hiring Organisation
- Elysian IT
- Location
- Basingstoke, Wooton Saint Lawrence, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £36000/annum
endpoint operating systems Working knowledge of Microsoft Entra ID and Microsoft Intune in a production environment Experience supporting Microsoft 365, including: Exchange Online Teams SharePoint Online User and group management Practical experience using PowerShell for administration or automation Basic knowledge of Azure IaaS (Virtual Machines, networking, VPNs) Strong understanding … service requests, ensuring timely resolution in line with SLAs and customer expectations Troubleshoot and resolve issues across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, and Intune Support modern endpoint environments across Windows and macOS, including device enrolment, configuration, compliance, and application deployment via Intune Escalate ...