3rd Line Support
- Hiring Organisation
- Reed
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £575 per day, Inc benefits
customer-facing role working with critical cloud and virtualisation platforms. You’ll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully … escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported ...