4 of 4 Remote/Hybrid Customer Experience Jobs in Bath

About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

already-defined value-creation plan and deliver it with pace, clarity, and precision. If you are an execution-first leader with subscription/SaaS experience and a track record of driving ARR, margin, with a blend of financial, technical and commercial skills; this role could be for you! What … delivery role built around: • Strengthening subscription KPIs: MRR growth, churn, NRR, LTV • Delivering automation, integrations, and AI features • Reducing cost-to-serve and improving customer experience • Building strategic partnerships and commercial alliances • Enhancing data, governance, and reporting to PE-grade standards • Preparing the full narrative, materials ...

passionate about building strong client relationships and delivering exceptional customer experiences? Do you thrive in a fast-paced environment where you can help clients get real, measurable value from innovative technology solutions? If so, we'd love to meet you. Aveni is redefining how financial institutions use AI. … financial services accelerates, and we're now scaling our engineering organisation to meet that demand. The Role We're looking for a Customer Success Manager to join our growing team. In this role, you'll work closely with our clients to understand their goals, support their success, and help ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...