1st Line Support
Bath, Somerset, South West, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
IO Associates
a structured rota covering core hours and occasional out-of-hours support. Skills: Strong customer service and communication skills Solid 1st line troubleshooting and diagnostic ability Experience working with ITSM/ticketing tools and SLA environments Basic hardware/software support knowledge (laptops, mobiles, builds) Ability to document issues clearly and escalate effectively to 2nd/3rd line Organised, detail More ❯
Employment Type: Permanent
Posted: