bath, south west england, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
prior to their start date. About you Experience in an AV support role (1st & 2nd line) Strong knowledge of AV solutions & systems (MS Teams environment preferred) Working knowledge of Microsoft365 and collaboration tools Knowledge of Windows 11 operating system Able to resolve issues or come up with a workaround while under pressure. Flexible and adaptable when … requirements and priorities. Excellent communication skills, customer focused and a positive attitude. Ability to plan, prioritise and complete your own work. Contribute/lead on AV projects. Desirable Technologies: Microsoft365 Azure AD Microsoft collaboration tools Apple OSX + iOS Experience of using IT Ticket systems (Service Now preferred) Remote configuration & support tools Basic networking skills More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
comfortable and experienced working at a 1st/2nd line level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office365, Azure, G Suite) and on-prem (Windows, Macs, Exchange, SQL etc ) environments so we will be looking to build-on your existing experience and to teach you some … Excellent organisational and time management skills - multitasking is a must Great attention to detail Previous experience supporting users with laptop, desktop, and printer issues Experience supporting and administrating Office365 and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows 10 and common desktop software including … MicrosoftOffice Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management More ❯