1st Line Support
Bath, Somerset, South West, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
IO Associates
providing triage, troubleshooting, and resolution of incidents and service requests within agreed SLAs. The role involves ticket ownership, effective escalation, clear communication, and completing core Service Desk processes including onboarding tasks, hardware builds, and routine system checks. Travel to regional offices will be required as part of a structured rota covering core hours and occasional out-of-hours support. Skills More ❯
Employment Type: Permanent
Posted: