Service Designer
bath, south west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Anson McCade
About the Role A top-tier digital consultancy is seeking an experienced Service Designer to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards . You’ll work as part of agile, multi-disciplinary teams on large-scale digital transformation projects—designing … end journeys and services that truly meet user needs, while balancing business goals and technical constraints. Key Responsibilities Lead service design activities within cross-functional teams on government and public sector projects Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services Apply GDS principles to ensure accessibility, usability, and compliance throughout the service lifecycle … delivery managers to build user-centred solutions Present findings and design recommendations clearly and persuasively to a variety of audiences Requirements Substantial experience as a Service Designer, ideally on public sector or GDS-aligned projects Excellent understanding of the GDS Service Standard and associated assessment processes Proven ability to simplify complex services and identify user pain points through More ❯
Posted: