1st Line Support Engineer
Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Penelope
that users can understand (avoiding jargon) Excellent people and communication skills, both spoken and in writing Excellent problem-solving skills with a proactive and analytical approach Excellent organisational and time management skills - multitasking is a must Great attention to detail Previous experience supporting users with laptop, desktop, and printer issues Experience supporting and administrating Office 365 and/… software including Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile … device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc Microsoft Windows Server 2008 2019 experience A certified MCP (Microsoft Certified Professional) Experience working within a managed service provider (MSP) environment A Bachelor's Degree or equivalent advanced studies/training What were offering Our ability to support our clients is down to the skill More ❯
Employment Type: Permanent, Work From Home
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