1 of 1 Customer Engagement Jobs in Bedford

Assistant Service Delivery Manager

Hiring Organisation
National Highways
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager and Route Manager(s) Support local customer engagement and communication activities, working closely with Route Managers and Service Delivery colleagues to identify and address service delivery requests and/… keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...