Application Analyst - Business Productivity
Bedford, Bedfordshire, UK
Hybrid/Remote Options
Hybrid/Remote Options
PLOS
organisation achieve its business goals. Responsibilities Administer and maintain various environments within your designated enterprise applications (e.g. Slack, Salesforce, Confluence, Zoom, Google Suite, O365) including data management, system configuration and security practices Perform routine maintenance tasks (i.e. monitoring usage and archiving data as needed) Advise business users on application usage and best practices. Proactively monitor usage and … configurations. Troubleshoot and work with staff and/or vendors to resolve reported issues, escalating technical issues to the vendor for resolution as necessary. Maintain and enhance relationships with system vendors. Uphold a high standard of customer service to all as a representative of the Digital team. Ensure compliance with relevant standards, regulations and PLOS's internal policies. Manage … local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers. We're committed to equal opportunity We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out. Beyond accepting distinct perspectives, we seek More ❯
Employment Type: Full-time
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