7 of 7 Support Engineer Jobs in Bedford

Social network you want to login/join with: Technical Support Engineer Tier I, bedford col-narrow-left Client: Action1 Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Bedford Client: Hawksworth Location: Bedford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you … applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, trusted by organizations including NASA. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework. Your role will involve providing technical support for our client's environment, working on both Linux … Representing our client as the first point of contact Assisting customers with your PHP expertise Diagnosing and troubleshooting performance and integration issues Technical skills required: 5+ years in tech support, hands-on PHP experience, Linux and Windows server knowledge, basic networking, and shell scripting If this sounds like you and you're excited to join a global engineering/ More ❯

Social network you want to login/join with: Are you a skilled Technical Support Engineer with a passion for solving complex issues and providing top-notch service? Our client is looking for an experienced professional to handle technical support escalations, installations, and equipment maintenance across EMEAI. This role requires hands-on troubleshooting, policy and procedural development … and collaboration with cross-functional teams to ensure operational excellence. Key Responsibilities: Provide remote and on-site technical support, including out-of-hours escalations as needed. Conduct equipment installations, maintenance, and upgrades, along with technical bulletins management. Work closely with internal teams, particularly the training department, to ensure continuous improvement and product knowledge. Requirements: Bachelor's Degree in Electronics More ❯

Social network you want to login/join with: Principal Engineer- Product Support, bedford col-narrow-left Client: Altra Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯

Social network you want to login/join with: Service Express is looking for a talented professional who wants the opportunity to serve as a Network Support Engineer in our organisation. The Network Support Engineer will provide 2nd and 3rd level support to customers and client personnel as part of the services covered by managed … service contracts; assist in the use of Network & Security based systems, technology, and products throughout the organisation; and ongoing support for the Sales and Services teams in delivering contracted services. Here’s what this position is all about: Provide operational assistance and support to customers and internal teams within the Managed Services business. Provide out of hours on … call support for Network & Security support for contracted services & software support 24/7 on a rota basis. Managing escalations to vendors where required and ensuring the customer is kept up to date on progress. Attend customer meetings and provide Network & Security technical solutions to deliver contracted services. Assist with performing Data Availability testing and full invocation More ❯

Application Support Engineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote support team. This is an excellent opportunity for someone … resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents, problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA More ❯

Technical Support Engineer - Capital Equipment We are a pioneering leader in the provision of packaging machinery to the FMCG and personal care markets. With year on year growth, we are continuing to expand our team. We now have a newly created role in our Service department for an experienced Technical Support Engineer who will add capacity … drive efficiency and optimise how we deliver service across the business As a Technical Support Engineer, you will be dealing with customer enquiries triaging and prioritising every request gathering key information to ensure the best response. You will manage and optimise the engineers diaries, provide support and visit packs and monitor the progress of service jobs whilst … to identify additional sales opportuinities. We can offer an attractive salary and package and welcome applications from Technical Service Leads with the following attributes: Previous experience of technical customer support in an engineering or technical environment Confident in asking the right questions and working with technical detail Comfortable using a CRM Strong organisational skills More ❯