IT Service Design & Transition Consultant – M365 Tenant & Win11 Migration
bedford, east anglia, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
LHH
Role: IT Service Design & Transition Consultant – M365 Tenant & Windows 11 Migration Location: Luton (Hybrid) Contract: Outside IR35 We are seeking an experienced IT Service Design & Transition Consultant to support a major M365 tenant migration and Windows 11 upgrade programme. The ideal candidate will bring strong expertise in IT Service Management (ITSM), service transition, and operational handover within complex … enterprise environments, particularly across M&A or large-scale transformation projects. Key Responsibilities Develop a comprehensive Service Design Package (SDP) for M365 tenant migration and Windows 11 rollout. Update service models and support documentation, covering: Exchange Online, SharePoint Online, OneDrive, Teams Identity & authentication services (Azure AD, SSO, MFA) Windows 11 endpoint upgrade processes and support models Integration with … criteria, and sign-off process for service transition into BAU. Experience Required Proven background in IT Service Design & Transition within enterprise-scale programmes. Strong knowledge of M365 environments and Windows 11 migration . Hands-on experience with service readiness, cutover planning, and operational handover . Familiarity with ITSM frameworks and tools (ITIL v4 preferred). Prior experience in large More ❯
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