1st Line Support Engineer
- Hiring Organisation
- Xact Placements Limited
- Location
- Luton, Bedfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
tickets effectively within SLAs. Systems & Platform Support Administer and maintain core internal IT systems, including: Microsoft 365 (Exchange, SharePoint, Teams) Azure AD/Active Directory Endpoint management tools (Intune/Autopilot) Windows Server services (DNS, DHCP, Group Policy) Support internal networking infrastructure (switches, firewalls … line support role (MSP experience advantageous but not required). Strong technical understanding of: Windows 10/11 Microsoft 365 administration Active Directory/Azure AD Basic networking (TCP/IP, DNS, DHCP, VPN) Comfortable with remote support tools and ITSM/ticketing systems. Ability ...