Information Technology Service Delivery Manager
- Hiring Organisation
- Lucid Support Services Ltd
- Location
- Central Bedfordshire, England, United Kingdom
contact for service-related matters Experience leading regular service reviews, driving performance discussions, and identifying improvement opportunities Skilled in managing contract lifecycle activities, including change control and governance Experience analysing service performance data and implementing corrective actions and service improvements Proven ability to collaborate with cross-functional teams … practice processes Resilient, pragmatic, and able to operate effectively in a difficult or pressurised environment Desirable requirements: ITIL certification (or working towards) Experience running Change Advisory Boards (CABs) Understanding of Networking and Infrastructure Services. Exposure to technical service environments, with an understanding of infrastructure or networking services Experience improving ...