IT Support Specialist
- Hiring Organisation
- EA First
- Location
- Bedford, Bedfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
maintain desktops, laptops, printers, and mobile devices Support operating systems including Windows, macOS, and Linux Manage user accounts, permissions, and access (Active Directory, Azure AD, email systems) Document issues, resolutions, and procedures within the IT knowledge base Escalate complex technical issues to third parties or senior IT teams when … networking fundamentals Experience using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills Ability to work independently and manage ...