2 of 2 Remote/Hybrid Microsoft 365 Jobs in Bedfordshire

feedback to assess impact and identify improvement • Provide actionable insights to leadership to inform product and engagement strategies. • Track measurable outcomes such as increased M365 usage, reduced support tickets, and improved satisfaction scores. Architecture & Technology Management • Research & Innovation - Monitor industry trends and emerging technologies, translating insights into actionable recommendations. • Technology … TECHNICAL SKILLS REQUIRED Technical Expertise & Product Knowledge Deep expertise in Microsoft 365 suite: Teams, SharePoint, OneDrive, Viva, Power Platform. Familiarity with M365 Admin Centre, usage analytics, and reporting tools. Awareness of security, compliance, and governance in M365. Experience with digital content creation (Sway, Stream, Forms, PowerPoint). ...

great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. Key Responsibilities Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system) Troubleshoot hardware, software … computer hardware, software, and networking fundamentals Experience using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills ...