2 of 2 SLA Jobs in Bedfordshire

Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary. Company benefits: 30 Days annual leave plus 1 day, 2 weeks either side of your ...

profitable. Find out more about Ricoh Today What you will be doing Deliver an efficient Print room service to the customer, to meet agreed SLA s and customer satisfaction Printing ad-hoc and regular client requests Finishing e.g laminating, binding Wide format/poster printing Digital scanning of A4/… business needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI s. Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures ...