Service Delivery Manager
- Hiring Organisation
- CGI
- Location
- City of Belfast, United Kingdom
- Employment Type
- Full Time
customer satisfaction. •Build & Strengthen trusted relationships with client stakeholders, delivery teams and third-party suppliers. •Own & Manage service financials, ensuring effective budget management and commercial accountability. •Coordinate & Govern licence, configuration and obsolescence management activities. •Support & Mentor colleagues while promoting collaboration, knowledge sharing and service management best practice. •Influence & Communicate … this role To succeed in this role, you'll bring significant experience leading IT service delivery within complex environments, combined with excellent stakeholder management, commercial awareness, and a passion for delivering outstanding customer outcomes. You'll be confident working with senior client stakeholders, driving continuous improvement, and ensuring ...